Which Statement Best Demonstrates the Use of Positive Wording

Positive Conversation Creates Gratitude. When do Customers Need Empathy.

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My name is INSERT NAME.

. Good leaders should know how to train their employees effectively. When you use positive words in your conversation its easier to be grateful for others and what they contribute. He has a positive attitude that clearly demonstrates her enjoyment of what she does.

I am sorry to hear that you feel. Is the most effective of all communication channels. All answer choices reflect examples of soft skills.

The ability to understand and enter into the feelings of another is called. Question 9 25 out of 25 points Which statement best demonstrates the use of positive wording. Wise strategies offer a plan of action that guide the business or department forward.

He arrives promptly every day. Save Answer QUESTION 12 1 points Which statement best demonstrates the use of positive wording. A Your request for an extended warranty has been rejected because we cannot find replacement parts for your specific product.

O a Unfortunately we are unable to extend the warranty Ob We regret to inform you that your request for an extended warranty has been denied. View the full answer. Leaders should know how to establish and evaluate a good strategy.

I know exactly what you mean This statement helps to show the customer that they are being listened to and understood. Welcome to INSERT COMPANY NAME Customer Service. Empathy statements vary from one situation to the other.

When you use statements full of gratitude it expresses that you are genuinely thankful for the feedback they provided. The three positive statements below will help you demonstrate commonality and help the customer open up. Empathy with customers is crucial at every step.

Vary the pitch of your voice and talk at. To give you some ideas beyond nice great and kind here is a long and thorough list of more than 360 positive personality adjectives all listed A-Z. Government see Section 60-141 of the EEOC law on job advertisements you can do what the Gallo wine company does in their job postings they simply insert these 3 words at the.

It will surely benefit our company Companies that welcome customer feedback grow by increasing their loyal customer base. Thats the kind of thing I would do too. All other answer choices use negative words such as rejected cannot unfortunately unable regret and denied.

B Unfortunately we are unable to extend the warranty. Kind words that reflect a positive outlook often show how grateful you are. In our article The Best Customer Service Greeting Phrases with Examples our readers found the following two greeting statements to be the most effective in kicking off a positive customer service interaction.

From the given infor. You have to provide a helping hand to those in need. His effective leadership allows his teams time management and attendance to be among the best in the company.

Positive adjectives that start with A Abundant Accountable. Empathy phrases or empathy statements are words that convey consideration care and patience. In turn you become an inspiration of gratitude to others in your sphere of influence.

Exactly is a good power word to help emphasize this point. We are grateful for sharing your opinions with us. EJ Gallo Winery EEO Statement.

Only the sentence beginning with Although your warranty demonstrates positive wording. Although the warranty will not be extended we are happy to replace your item with a similar product at no extra charge. Although the warranty will not be extended we are happy to replace your item with a similar product at no charge.

A good starting point is to build a vocabulary of positive words which can be beneficially incorporated into your customer service communications. All other answer choices use negative words such as rejected cannot unfortunately unable regret and denied Question 29 1 1 pts All of the following are effective techniques for softening bad news except suggesting a compromise or an alternative. It could be you excelled in a particular activity and was given a reward for it.

11 Option E is a positive statement because it reflects a market fact and not a value based judgement as in the case of Normative statments 12. All answer choices reflect examples of soft skills. E there is no way around being negative in your wording and tone.

His team meets many challenges in scheduling yet he ensures adequate staffing levels at all times. To use your voice effectively __________. Which statement best demonstrates the use of positive wording.

Correct answer is d. All other answer choices use negative words such as rejected cannot unfortunately unable regret and denied. Although the warranty will not be extended we are happy to replace your item with a similar product at no extra charge.

Heres a shortlist of just 40 words which all convey positivity. Positive adjectives aka describing words can help us to describe someones characteristics in a more positive light. Appreciating and valuing diversity.

If you want to use the fewest EEO words possible and yet still likely be in compliance to work as a contractor or sub-contractor with the US. D being blunt is always best. Customer complaints and problems can be solved faster if you make use of empathy statements.

We review their content and use your feedback to keep the quality high. B dont waste time trying to emphasize the positiveyour audience will see right through it. Question 1 25 out of 25 points Which statement best demonstrates the use of positive wording.

Only the sentence beginning with Although your warranty demonstrates positive wording. Which statement best demonstrates the use of positive wording. C Although the warranty will not be extended we are happy to replace your item with a similar.

Attention to details is critical to succeed in life. Here are some phrases that demonstrate how best to handle these situations. Specify the types of training activities that youve been involved in on your resume.

C Feedback Only the sentence beginning with Although your warranty demonstrates positive wording. Also you have to prove that you can give back to the society if chosen. How can I help you 2.

Working effectively in teams. C you should always be positive and upbeat even if what you say or write sounds insincere at first.

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